10/28/17

Father/Son Conflict—Hidden Depths

In the past few newsletters and blog pieces I have been focusing on challenges younger-generation family members meet when trying to initiate change in their family businesses while the older generation is still in charge. This is a significant issue in family business and I want to go a bit deeper into the subject.

While these challenges may not exist in every family, their occurrence is all too common and all too important to ignore. Exploring these situations, several trigger factors have been observed: levels of emotional intelligence, experiences of intimacy and connection in the father’s and the son’s earlier development, and natural life stages of father and son.

Note:  At this point, for simplicity, I am speaking about these challenges in terms of father and son relationships. And while recognizing there are important differences between sons and daughters in family businesses, I do not mean any of this to be relevant only to fathers and sons.

In earlier articles I have quoted from Maps for Men, A Guide for Fathers and Sons and Family Businesses, written by the father/son team of Pyles and Pyles. [i] In it they point out that the overlap of family and business dynamics, unresolved personal conflicts, lack of trust, difficult interpersonal relationships, sibling rivalry, and generational communication issues are just some of the human issues a father and son must manage.

A good, intelligent starting point to understand these dynamics is to look at the family business and what it means to the father:[ii]

In his book Fighting for the Crown: the father/son relationship in first generation family enterprises, Moveed Fazail noted three vital issues at play within the father’s psychology:

  1. The business is a source of personal identity, pride, legacy, opportunity, and means of providing for his family

2. Fathers do not normally wish ill for their children, but they (fathers) can fear being diminished by them

3. Many individuals in the father’s generation have witnessed the rapid decline of their contemporaries’ energies when they retire, and cannot accept a similar fate

These issues are both subtle and complex. But knowing they exist provides a starting point for conversations that open them up, providing an opportunity for moving forward that respects both the father and the son.

[i]  Edward Pyles and Thomas Pyles. Maps for Men, A Guide for Fathers and Sons and Family Businesses. 2016. Westbow Press. p. 178

[ii] Moveed Fazail. Fighting for the Crown: the father/son relationship in first generation family enterprises. FFI Practitioner, Family Firm Institute, July 16, 2013.

09/30/17

Father/Son Conflict—An Obstacle To Change In Family Business

Often I hear a son in a family business speaking harshly about how his father rejects the initiatives he proposes for changes in the business. Frustrated by rejection, the son may interpret his father’s attitude to mean that he cannot accept opposition to his authority.

Alternatively, the father’s view of the situation may be that his son means to push him aside, eager to take over control. The father, threatened, fears a feeling of diminishment and loss of identity.

The above—although simply put—is a recognized dynamic in family businesses. The details vary as the families and their businesses vary; no two being the same. But behind the simplicity lurks a world of emotional complexity on each side.

What does the business mean to the father? What sacrifices did he make to build it? What were his beginnings? What obstacles did he overcome to establish a viable enterprise? In what way does his business reflect his values, and stand as a source of pride in his life’s hard work? What will happen to him should he one day have nothing to do?

What motivates the son? Ambitious, energetic; educated; enthusiastic; he wants to prove himself and his new ideas. Underneath this though, a range of emotions dwells. For example, he may feel that his abilities will not measure up to his father’s; that he cannot fill his father’s shoes. He may not be able to comfortably articulate his thoughts and vision. And he may be genuinely overconfident—overestimating the value of his modernizing ideas, born as they might be from an education at the best of contemporary business schools.

The two are, in a very real sense, unknowns to each other. And, to avoid potential business disaster, it is critical that they be introduced and reconciled.

This is the delicate work of family-business advisors, who, through disclosing relationship patterns; applying techniques such as psychological assessment tools and behavior modification; teaching skills in diplomacy and negotiation; prepare a ground for mutual understanding and respect.

It seems inevitable that there will be contention between fathers and grown sons in a family business. But by learning each other’s abilities, desires and ideas a ground can be prepared where each generation learns from the other, and a constructive forward motion established.[1]

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[1] This article reflects ideas in Moveed Fazail, 2013. Fighting for the Crown: The father/son relationship in first generation family enterprises. Family Form Practitioner, July 16, 2013